LODGES BOOKING TERMS & CONDITIONS
Please make sure you understand our booking T&C's prior to booking.
The link to continue booking is at the bottom of this page, thank you.
A 25% deposit is required at the time of booking
All outstanding balances must be paid in full 21 days prior to arrival
Cancellations - deposits are non-refundable and non-transferable except in the event of enforced closure of the park or travel restrictions imposed due to Covid 19.
Unless Covid related (as described above) in which event full refunds will be given, if you cancel your booking less than 21 days prior to the date of arrival, we will only allow rescheduling of your holiday to another date within the same calendar year.
Refunds are always at the discretion of Hillend Caravan Park Ltd.
No lodge can be occupied by more persons than the berths provided.i.e. 6 in Dunes, 4 in Peaks, 4 in Sands.
Arrivals are from 3pm on-wards.
You must vacate the lodge by 10am on the day of your departure.
Minor breakages - upon departure, it will be appreciated if minor breakages (i.e. crockery and glassware) are brought to our attention and that the lodge is left in a reasonably clean and tidy condition.
Major breakages / theft - you agree to reimburse the cost of repairing, cleaning or replacing any major items damaged during your stay. This includes beds/bedding, audio/visual equipment, soft furnishings, and damage to the fabric of the building including kitchens and appliances.
All towels provided are for use within the lodge only. You must bring your own towels for use at the beach and on outdoor seating.
You are not permitted to bring pets to our lodges.
There is a strict no smoking policy inside the lodges.
Tents, gazebos or other external structures are not to be erected next to the lodge.
You are permitted to bring a maximum of 2 vehicles to the park.
We will not accept groups under the age of 25 or stag or hen parties under any circumstances.
Rubbish must be bagged and taken to the bin compound next to the café. You must dispose of all rubbish upon departure.
The discharge of fireworks or firearms is strictly prohibited on the park.
You must drive sensibly on the park at all times and speed limits must be adhered to.
Misrepresentation – we reserve the right to cancel your booking if the makeup of your group or group size has been misrepresented in any way.
You must conduct yourself with due regard to others at all times.We will not tolerate loud music, or any form of anti-social behaviour whilst on the park.
Payment of the booking fee implies your acceptance of these terms & conditions.