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BOOKINGS/CANCELLATIONS

Terms & Conditions for booking camping Pitches

Online Booking Conditions

  • A deposit of £50 is required at the point of booking.

  • You may cancel your booking within the first 14 days free of charge and deposits will be returned.

  • Notwithstanding the above, deposits are non-refundable if you decide to cancel your booking, but deposits can be transferred in the event that you change the dates of your booking.

  • Outstanding balances must be paid within 14 days of your arrival date.

  • If you cancel your booking less than 14 days prior to your due arrival date we will not refund any charges paid but will allow you to reschedule your booking to another date within the same calendar year.

  • In the event that there are no suitable alternative dates or no availability, we will after deduction of the deposit offer a 50% refund of paid charges if you decide to cancel within 14 days of your arrival date.

  • In the event of forced closure of the park all paid charges will be returned.

  • Arrival times are midday – 9pm

  • Pitches must be vacated before 11am on the day of your departure.

  • We reserve the right to cancel any booking where the group size or size of unit is found to have been misrepresented.

  • Any units that are deemed too big for our pitches as described on the website & booking pages will not be allowed on the park.Please do not book unless you know the outline footprint of your set up.

  • In the event that bad weather restricts the use of our camping fields, we reserve the right to offer you the next best available pitch whether with EHU or not.

  • Gazebos / event shelters are not bookable in advance.We will assess whether the erection of a gazebo / event shelter is appropriate once your unit is in-situ and this will be judged against reasonable minimum spacing requirements and the model standards and guidelines issued by our Licensing Authority and local Environmental Health Department.

  • If permitted, Gazebos / event shelters (max 4mx4m) will be charged at a rate of £10 per night.

  • We don’t guarantee that second vehicles can park next to your unit and will only be permitted to do so provided either your pitch can accommodate this and/or access tracks around the fields are not obstructed.

  • Tents or camper-vans requiring a standard pitch can book large pitches if required, but if you require a large pitch you will not be permitted to set up on a standard pitch. You book a pitch that is appropriate in size to the unit you are bringing to the site.

  • If the pitches we offer to pre-book do not suit your requirements, please telephone to discuss alternatives.

 

Please also remember review our general site rules / t&c ’s before booking